A Google user
When the app is working it's fairly convenient, especially drag and drop money between your savings accounts (deposits), and your debit account (cards). But it absolutely have been annoying me for about a month with constant log in problems: 1) some kind of under maintenance warning, which has never been announced beforehand, like any other bank would; 2) successful login only after several attempts, and killing the app
7 people found this review helpful
Доброго дня.
Дякуємо за Ваш відгук.
Ми намагаємося вдосконалювати системи та впроваджувати нові функції, якщо у Вас є побажання або ідеї як можна поліпшити додаток можете написати на пошту otpsmart@otpbank.com.ua.
З повагою ОТП Банк
A Google user
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It's almost all I need to control my money: balance, money transfers within OTP, deposits (create, replenish, withdraw), statement history, limits configuration. All simple, all works as expected, though design is little bit messy and doesn't conform Material Design guidelines. Please add money transfer to the cards of other banks. Currently it's only possible to transfer to the account of other bank. Also when I change card limit the SMS code is not retrieved by the app automatically, have to input it manually.
5 people found this review helpful
Доброго дня.
Дякуємо за Ваш відгук.
Ми постійно працюємо над вдосконаленням функціоналу та дизайну мобільного додатку OTP Smart. Стосовно переказу за номером карти нами розглядається можливість впровадження даного функціоналу.
З повагою, ОТП Банк
Me
Awful user experience. Like we're still living in the 90s, internet is just born and this app was created together with the first web pages. Nothing is easy to do, everything is complicated and inconvenient.
5 people found this review helpful
Дякуємо за Ваш відгук.
З якими проблемами Ви зіткнулися при використанні додатку?
З повагою ОТП Банк